The issue has been identified. Unfortunately, user may also experience that they do not see their active bots after the payment is approved. We are working on it and expect to give a new update tomorrow. Our apologies for the inconvenience.
Posted Jan 11, 2021 - 15:00 CET
Users may experience with starting a bot with an iDEAL payment that they get a cancelled or pending status. We are working on it to resolve it, after this the bot will start or the amount will be added to your available funds. Our apologies for the inconvenience.