Investigating - Some users may experience that after payment the transaction shows cancelled in transfer history. This is a wrong graphic view and should be pending. The payment will be verified within 4-5 hours and the bot will move active. Also some user experience that a bot is staying in pending after these 4-5 hours. We are looking into it.
Aug 6, 16:16 CEST
App IOS
Operational
90 days ago
99.58
% uptime
Today
App Android
?
Operational
90 days ago
99.58
% uptime
Today
API
?
Operational
90 days ago
99.98
% uptime
Today
Docs
?
Operational
90 days ago
100.0
% uptime
Today
Hybrid Exchange - Papertrading
?
Operational
90 days ago
99.87
% uptime
Today
Hybrid Exchange - Production
?
Operational
90 days ago
99.85
% uptime
Today
Exchange Rate Server
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
You can download the update 1.0.8. in the Google PlayStore and iOS Store.
Aug 4, 07:44 CEST
Monitoring -
Currently we have an issue with starting a bot from available funds. This will be fixed in the update 1.0.8. that will be uploaded today in the Appstores. For now you can start a bot with an iDEAL payment or wait for the update to start a bot with your available funds.
Jul 27, 12:51 CEST
Resolved -
This incident has been resolved.
Jul 29, 14:55 CEST
Investigating -
Currently we are working on withdrawal requests. Users report they didn't receive the withdrawal amount. Please subscribe to this issue, to stay informed.
Jul 29, 11:39 CEST