Monitoring - A fix has been implemented and we are monitoring the results. If you miss an amount after stopping a bot, it is automatically returned within 2 days.
May 11, 09:44 CEST
Identified - The issue has been identified and fix is being implemented, we hope to update you soon that the issue has been resolved!
Mar 31, 08:58 CEST
Investigating - Users may experience after stopping the bot, the amount isn't added to the available funds.
Mar 24, 15:49 CET
Resolved -
This incident has been resolved.
Jun 15, 15:06 CEST
Investigating -
Some users may experience that after they start a bot, the amount is in pending. Next to that, it is also possible that the amount of a closed bot is not added to your available funds. Our apologies for the inconvenience, we are working to resolve the delay.
Jun 14, 17:15 CEST